Automated Mail Processing

Can we automate letter routing ?

Problem

While virtual assistants have never sounded more human and as cars become driverless, companies still have to deal with a massive amount of mail. From unsolicited mail and bills to registered mail, mail processing solutions are a necessity.

Solution

In an effort to bring AI to mail processing, we’ve developed a prototype that automatically processes typed and handwritten letters to send them to the correct department within the organization.

Impact

A full day of manual work is reduced to less than an hour, and handlers can now focus on the triage of the most difficult letters.